Privacy Policy

Sejahtera Legal Chambers ("Sejahtera", "we", "us") takes the privacy of our clients and website visitors seriously. This policy explains what personal information we collect, how we use it, and the rights you have in relation to it. It applies to information collected through this website and through our legal engagements.

Because our work involves inheritance and estate planning matters, some of the personal information shared with us is of a sensitive family and financial nature. We treat all such information with the care and discretion these matters require, and with the additional protection of professional legal confidentiality.

1. Data Controller

The data controller for information processed through this website and our engagements is:

Sejahtera Legal Chambers

Suite 32-1, Sunway Velocity Tower, Jalan Peel, 55100 Kuala Lumpur, Malaysia

Email: [email protected]

2. Personal Data We Collect

We collect personal information in the following ways:

Through this website's contact form:

• Full name
• Email address
• Phone number (optional)
• Message content describing your enquiry

During legal engagements:

• Identity documents and personal details
• Family composition and beneficiary information
• Asset and financial information relevant to estate planning
• Correspondence and session notes

Automatically through website use:

• Browser type and device information
• Pages visited and time spent (via analytics cookies, where consented)
• IP address (anonymised where possible)

3. Legal Basis for Processing

We process personal data on the following legal bases under Malaysia's Personal Data Protection Act 2010 (PDPA):

• Contract: To respond to enquiries and deliver legal services you have requested.
• Consent: For analytics cookies and optional marketing communications. You may withdraw consent at any time.
• Legitimate interests: To improve our website and services, provided this does not override your rights.
• Legal obligation: Where we are required to process or retain data under applicable law.

4. How We Use Your Data

• Responding to website enquiries and arranging consultations
• Delivering legal advice and drafting documents as part of an engagement
• Maintaining client records in accordance with professional obligations
• Communicating updates relevant to an ongoing engagement
• Improving website content and functionality (with consent for analytics)
• Complying with applicable legal and professional obligations

We do not sell, rent, or share personal data with third parties for marketing purposes. Data shared with third parties (such as external advisors coordinating on an engagement) is done only with your knowledge and consent, or where required by law.

5. Data Retention

• Website enquiry data: retained for 12 months if no engagement follows.
• Client engagement files: retained for a minimum of 7 years from the end of the engagement, in accordance with professional obligations under the Malaysian Bar.
• Executed documents (wills, trust deeds): retained for as long as they remain legally effective, or until expressly revoked.
• Analytics data: retained in anonymised form for up to 26 months.

6. Data Protection Measures

We maintain reasonable technical and organisational measures to protect personal data, including:

• Access controls limiting who within the chambers can access client files
• Secure storage of original documents with formal chain-of-custody procedures
• Encrypted transmission of data submitted through this website (HTTPS)
• Professional legal confidentiality obligations binding on all practitioners and staff

In the event of a personal data breach that poses a risk to your rights, we will notify you and any applicable authority as required by law.

7. Cookies

We use cookies on this website. Essential cookies are necessary for the website to function and cannot be disabled. Optional analytics and preference cookies are placed only with your consent. For full details, please see our Cookie Policy.

8. Your Rights Under PDPA 2010

Under Malaysia's Personal Data Protection Act 2010, you have the following rights in relation to your personal data:

• Right of access: To request a copy of the personal data we hold about you.
• Right of correction: To request correction of inaccurate or incomplete data.
• Right to withdraw consent: Where we process data based on consent, you may withdraw that consent at any time (this does not affect processing already carried out).
• Right to limit processing: To request that we limit how we use your data in certain circumstances.
• Right to raise a complaint: With the Personal Data Protection Department of Malaysia (PDPD), which is the supervisory authority in this jurisdiction.

To exercise any of these rights, please contact us at [email protected]. We will respond within 21 days.

9. Third-Party Links

This website may contain links to external websites. We are not responsible for the privacy practices of those sites and recommend you review their privacy policies before providing personal information.

10. Children's Privacy

Our services are directed at adults aged 18 and above. We do not knowingly collect personal information from minors through this website. If you believe we have inadvertently collected such information, please contact us and we will take appropriate action.

11. Changes to This Policy

We may update this policy from time to time. Material changes will be posted on this page with an updated date. Continued use of this website following a change constitutes acceptance of the updated policy.

12. Contact for Privacy Matters

For questions about this policy or to exercise your data rights:

Sejahtera Legal Chambers

Suite 32-1, Sunway Velocity Tower, Jalan Peel, 55100 Kuala Lumpur

Telephone: +60 3-7625 4893

Email: [email protected]